Legal notice

Site owner

Mehl Coelho Julião, trading under the business name Sylph.
NIF: Z1832023D
Address: Carrer de València 262, 08007 Barcelona, Spain
Email: hello@sylphhouse.com
Activity: making and selling handmade candles.

Purpose

This legal notice governs access to and use of this website, where Sylph sells handmade candles. By browsing the site you accept these terms.

Prices and Invoicing

All prices displayed on the store include the applicable VAT. Shipping costs are calculated and shown separately before you confirm your order.
By making a purchase, you expressly consent to receive the corresponding invoice exclusively in electronic format via the email address provided. If you select the "Gift" option, the physical package will be shipped solely with a non-priced delivery slip. You may request a paper invoice free of charge at any time by contacting our Customer Service.

Intellectual property

The texts, photographs, the name Sylph, the candle names and the design of this site belong to Mehl Coelho Julião. You may read and share them with attribution. You may not reproduce them for commercial purposes without written permission.

Liability

We take care that the information on this site is correct and up to date, but we cannot guarantee it is free of errors or interruptions. The site may include links to third-party pages we do not control, and we are not responsible for their content.

Data protection and cookies

How we handle your personal data is explained in the Privacy policy, and our use of cookies in the Cookie policy.

Governing law

These terms are governed by Spanish law. For any dispute, if you are a consumer, the courts of your place of residence will have jurisdiction.

As a consumer you may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr